Quality Policy

 

Quality Objectives

 
Quality Management 
 
Quality Management System 

ISO9001 :2015 Certificate-01 100 1932643

 

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Subcontractor Qualification
The subcontractors shall get IATF 16949 and ISO 14001 certificates.

Enviromental Protection and Hazard Substance Control

  • The subcontractors shall establish Hazard Substance Control Process.
  • All the products provided shall meet the requirements of RoHS, REACH, Halogen Free, etc.
  • The subcontractors shall provide the declaration on Hazard Substance Control and product material datasheet (MDS).
New Product Development
Establish new product development flow from new product development to new product launch according to APQP Guideline.
Conduct new product qualification according to AEC-Q100 for automotive products and JESD 47 for non-automotive products. 
Change Management
The company follows three phases to manage process and product change:
Phase 1:
Change request. Mainly on feasibility study, including risk assessment, evaluation plan, change plan and change classification. For a major change, an advanced PCN will be issued to customer.
Phase 2:
Evaluation, assessment and preparation for change. For a major change, an official PCN will be submitted to impacted customers 3 months in advance.
Phase 3:
Change implementation.
PCN or PCN Info
If the change impacts fit, form, function and reliability, PCN or PCN info will be issued according to JEDEC J-STD-046 and ZVEI guideline.
 
Customer Complaints and Problem Solving
 

Zero defect is our quality vision, Quality Fisrt is our mission, customer satisfication is our highest priority.

When an unexpected quality related issue occurs in your applications, please feel free to contact our sales or quality team.

In order to solve problem in a fast way, please provide relevant information by filling our "Customer Quality Feedback Form".

 
We use 8D problem solving method to understand the problem deeply and take corrective and preventive actions for valid cases.
We established the customer complaint procedure according to JEDEC,VDA and IATF requirements.
 

 

 

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